Privacy Policy

Information We Collect

We collect information you provide directly to us when creating an account, using our investment analysis tools, or communicating with our support team. This includes your name, email address, phone number, and investment preferences.

Financial information such as account balances, transaction history, and investment portfolio data is collected when you connect external accounts or input data for analysis purposes. We use bank-level encryption to protect all financial data.

• Personal identification information (name, email, phone number)
• Financial account information and transaction data
• Investment preferences and risk tolerance settings
• Device information and usage analytics
• Communication records and support interactions

How We Use Your Information

Your information helps us provide personalized investment analysis, portfolio tracking, and market insights tailored to your financial goals. We use this data to generate reports, send relevant market updates, and improve our platform's functionality.

We analyze usage patterns to understand how our tools are used and identify areas for improvement. This includes tracking which features are most valuable to users and optimizing our interface for better user experience.

• Providing personalized investment analysis and recommendations
• Processing transactions and maintaining account security
• Sending relevant market updates and educational content
• Improving our platform through usage analytics
• Complying with legal and regulatory requirements

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our platform, conducting business, or serving our users, provided they agree to keep this information confidential.

In certain circumstances, we may disclose your information when required by law, to protect our rights, or to protect the safety of our users. This includes cooperation with law enforcement agencies and regulatory bodies when legally required.

• Trusted service providers for platform operations and security
• Financial data providers for market information and analysis
• Legal authorities when required by law or regulation
• Professional advisors for business operations and compliance

Data Security and Protection

We implement industry-standard security measures to protect your personal and financial information. This includes encryption of data in transit and at rest, secure server infrastructure, and regular security audits by independent third parties.

Our security protocols include multi-factor authentication, automated monitoring for suspicious activities, and regular updates to our security systems. We maintain secure data centers with physical access controls and environmental monitoring.

• AES-256 encryption for all sensitive data
• Secure Socket Layer (SSL) technology for data transmission
• Regular security audits and penetration testing
• Multi-factor authentication and access controls
• Continuous monitoring for security threats

Your Privacy Rights

You have the right to access, update, or delete your personal information at any time through your account settings. You can also request a copy of all data we have collected about you or ask us to correct any inaccuracies.

You may opt out of certain communications, restrict the processing of your data, or request data portability. For users in certain jurisdictions, additional rights may apply under local privacy laws such as the Australian Privacy Act.

• Access and review your personal information
• Update or correct inaccurate data
• Delete your account and associated data
• Restrict or object to certain data processing
• Request data portability to another service

Data Retention and Deletion

We retain your personal information only as long as necessary to provide our services, comply with legal obligations, and resolve disputes. Account information is typically retained for the duration of your account plus seven years for regulatory compliance.

When you delete your account, we will remove your personal information from our active systems within 30 days. However, some information may be retained in backup systems for up to 90 days before permanent deletion.

• Account data retained for account lifetime plus 7 years
• Financial transaction records kept for regulatory compliance
• Usage analytics anonymized after 2 years
• Communication records retained for 5 years
• Backup systems purged within 90 days of deletion

International Data Transfers

Your information may be transferred to and processed in countries other than Australia, including the United States and European Union, where our service providers and data centers are located. We ensure appropriate safeguards are in place for these transfers.

We use standard contractual clauses and adequacy decisions to protect your data when transferred internationally. Our service providers are required to implement equivalent security measures regardless of their location.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our platform. These include essential cookies for functionality, analytics cookies to understand usage patterns, and preference cookies to remember your settings.

You can control cookie preferences through your browser settings, though disabling certain cookies may limit platform functionality. We also use web beacons and pixel tags to track email engagement and platform usage.

Updates to This Policy

We may update this privacy policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes via email or through a prominent notice on our platform at least 30 days before the changes take effect.

Your continued use of our services after policy updates constitutes acceptance of the revised terms. We encourage you to review this policy regularly to stay informed about how we protect your information.